NOTE: If the connection works in Safe Mode, the issue is likely caused by anti-virus or anti-spyware software. Start the computer in Safe Mode With Networking and test the wireless connection.Configure the WLAN autoconfig service to start automatically.If neither the SmartWi Connection Utility or VAIO Smart Network Utility are available, use the Windows Mobility Center to turn on the WLAN adapter. NOTE: All VAIO computer with the Windows® 7 or Vista® operating system include either the SmartWi Connection Utility or the VAIO Smart Network Utility, but not both. Turn on the WLAN adapter using the VAIO Smart Network Utility or the SmartWi Connection Utility.NOTE: VAIO Models released in Summer 2012 do not have a physical wireless switch. Verify the physical wireless switch is turned on.
Because each of these steps represents a possible solution to this issue, try connecting to the wireless network and viewing Web sites using the Internet Explorer® or Google Chrome™ browser after completing each step.
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Manuals are posted on your model support page. If model-specific information is required to complete any of the steps in this solution, refer to the operating instructions supplied with the product.
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